Who we are
Velvet Dreams is a trading name for Satio Ltd. Our whole reason for being is to bring you, the discerning customer, the very best products at the very best prices.

Best quality products
We have scoured Europe to find the best suppliers, so you can be assured of the quality of the products you buy. We have almost 1000 of the latest products for you and over coming months you will find more becoming available. Check back on a regular basis.

Lowest prices
Not only have we have been able to source the goods in our store at excellent prices but we have structured our own costs in a way that means we can offer you them at prices you just won’t believe.

Fixed delivery charges
Unlike almost every other site, we only charge one fixed price for your goods. No matter how many items are in your parcel, no matter how heavy the goods you order, you will only ever pay £1.80.

Free Gift
Every order over the value of £35 will receive a free gift. This will change on a regular basis but will always be shown on the home page of the site.

Free Batteries
Almost all battery operated items come with free batteries. Get started within minutes of your parcel arriving.

Security
For your security and peace of mind we use the services of WorldPay, the leading provider of secure credit card transaction processing. You credit card details will always be processed using the highest level of secure encryption. For more details on what WorldPay are doing for you click here.

Delivery
Your parcel will be delivered in a plain, unmarked package by registered post. The majority of items are available from stock and you should receive them within 48 - 72 hours. Certain items, particularly items of clothing, have to be ordered and can take up to 21 days. You can always enquire of us on likely delivery dates by phone or email. We will however ensure that your delivery is discreet.

World class customer service
Velvet Dreams is dedicated to providing world class service to you. We know you are our most valuable asset and want to make sure you have a great experience as one of our customers. Our Customer Service Representatives have excellent product knowledge and will answer your most intimate questions and concerns in a professional and discreet manner.

Easy Payment
You can order from us even if you don't have a credit card. Besides taking Visa and MasterCard / Eurocard, we also accept Switch, Delta, Solo, banker's draft, personal and company cheques, and postal orders as payment options.

Contact Details
You can contact us in several different ways.

We always welcome you to contact us with any and every comment about our site, our service and our products.

We look forward to hearing from you.